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K4 Quality Management Services Division
QMS Overview
K4’s recently launched Quality Management Services (QMS) division is dedicated to developing a quality management skill set within an organization. Organizations are thus better able to design products and services that meet or exceed customer needs.  Working with managers and teams, K4 helps clients apply quantitative and qualitative methods to assess organizational performance and identify improvement opportunities.
Our QMS Services Include:
  • Process Improvement
  • Assessments and Certifications
  • Quality Assurance

K4/QMS Team
Our team consists of the following:

  • Over 40 skilled quality and process professionals
  • 12 ISO Lead Auditors
  • 2 SEI Authorized CMMI Instructors
  • 4 CMMI and 1 People CMM Lead Assessors
  • 2 eSCM Lead Evaluators
  • 3 Six Sigma Master Black Belts
The 3 QMS Services
Process Improvement
Description
K4’s Process Improvement Services include:
  • Review of clients current practices including:
    • Internal continuous improvement methodology
    • Implemented Metrics
    • Software engineering processes
    • Management controls
    • Information systems security and controls audit
    • Organizational performance training
  • Gap Analysis: a review the correctness and completeness of the process definition
  • Training:
    • Provided to Key Personnel or other required staff
    • Role-based activities like project management, audits, metrics, etc.
  • Implementation Reviews: a review of the effectiveness of the process implementation

Benefits
Quantitative Benefits of Software Process Improvements reported by Client Organizations after 1 year of Process Implementation are
  • Increased communication and accuracy
  • Increased customer satisfaction by 22.7%
  •  Improved quality as reported by customer
  • Measurable quality
  •  Cost of quality is known
  • Metric percentage improvement
  • Schedule variance (development time) and reduction of 11.5
Assessments and Certifications

K4 offers valuable Standards Facilitation services.

Assessments
Our assessment capabilities include:

  • SCAMPI
  • CBAIPI
  • P-CMM

Certifications
Our consulting, training, and appraisal services will help your company acquire the following certifications quickly:
  • CMM/CMMI
  • ISO 9001
  • ISO 20000
Quality Assurance

Software QA
Software Quality Assurance Testing is an integral phase of software development. The risks of releasing a product that is not yet ready are greater now than ever before because of the change in expectations and demands of the end users. K4 ensures that the expectations are properly met.

IV & V
Our Independent Verification and Validation (IV&V) services provide a means for reducing risk. The current K4 IV&V methodology derived from concepts and standards such as the process maturity framework developed by the Carnegie Mellon Software Engineering Institute's Software Capability Maturity Model Integration (SEI CMMI) and IEEE Std 1012 - 2004 IEEE Standard for Software Verification and Validation.

Affordable QMS Services
QMS Outsourcing Services
With offices in multiple countries around the globe, K4 has the ability to support operations internationally based on your company needs.  Common areas for outsourcing include:
  • Managing your business operations systems including quality, environmental, and safety
  • Service Compliance Audits
  • Supplier Audits
  • Training services & training program  management

Models
K4 works with customers to assess situational needs and budget constraints.  We suggest one of the two models listed below:
  • Model 1: On-site
  • Model 2: On-site and Off-site
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